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Consumer Privacy Notice

FACTS

WHAT DOES EAGLE BANK & TRUST COMPANY DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Payment history and credit history
  • Income and overdraft history

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Eagle Bank & Trust Company chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Eagle Bank & Trust Company share?

Can you limit this sharing?

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes – to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes – information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes – information about your creditworthiness

No

We don’t share

For our affiliates to market to you

No

We don’t share

For nonaffiliates to market to you

No

We don’t share

Reasons we can share your personal information

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does Eagle Bank & Trust Company share? 

Yes

Can you limit this sharing?

No

For our marketing purposes – to offer our products and services to you

Does Eagle Bank & Trust Company share?

Yes

Can you limit this sharing?

No

For joint marketing with other financial companies

Does Eagle Bank & Trust Company share?

Yes

Can you limit this sharing?

No

For our affiliates’ everyday business purposes – information about your transactions and experiences

Does Eagle Bank & Trust Company share?

Yes

Can you limit this sharing?

No

For our affiliates’ everyday business purposes – information about your creditworthiness

Does Eagle Bank & Trust Company share?

No

Can you limit this sharing?

We don’t share

For our affiliates to market to you

Does Eagle Bank & Trust Company share?

No

Can you limit this sharing?

We don’t share

For nonaffiliates to market to you

Does Eagle Bank & Trust Company share?

No

Can you limit this sharing?

We don’t share

Questions?

Call 501-362-5821 or 501-223-2000

Who we are

Who is providing this notice?

Eagle Bank & Trust Company, doing business as Eagle Bank, Eagle Bank Mortgage, InterWest Mortgage, and State Holding Company.

What we do

How does Eagle Bank & Trust Company protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Eagle Bank & Trust Company collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan
  • Pay your bills or use your credit or debit card
  • Deposit money

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial companies such as State Holding Company and Eagle Development Company South.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Eagle Bank & Trust Company does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing companies include financial service companies.

Special Notice For State Residents

You may have other privacy protections under applicable state and city laws. To the extent these laws apply, we will comply with them when we share information about you.

View our Privacy Notice in a downloadable PDF format.